General questions
Find help setting up your wobie box and troubleshooting connection issues in this FAQ. Tips and solutions for a quick and easy connection.
wobie box on the go: Connecting to (semi-)public Wi-Fi networks
Unfortunately, the wobie box cannot connect to (semi-)public Wi-Fi networks that use a portal page for login , as is...
Test wobie box with a mobile hotspot if you have Wi-Fi problems
Connecting Wobie box to mobile hotspot in case of Wi-Fi problems If your If your wobie box is having trouble...
Can repeaters or mesh networks be the cause of problems with the wobie box?
Are you having problems with your wobie box when using a repeater or mesh network? There are several reasons why...
What should I do if my wobie box no longer works properly after the firmware update?
Are you having problems with your wobie box after the firmware update? Don't worry, we'll help you resolve the issue...
How to find out if your wobie box has been successfully updated
Want to know if your wobie box is up to date? No problem – in just a few steps, you...
What to do if your wobie box automatically connects to Bluetooth?
Your wobie box suddenly switches to Bluetooth mode? No need to worry – it's easy to fix. Here we'll show...
Which Bluetooth version does the wobie box support?
The wobie box supports Bluetooth up to version 5.3 . Bluetooth 5 is fully backward compatible with the previous versions...
How do I connect the wobie box to my smartphone via Bluetooth?
Want to connect your wobie box to your smartphone via Bluetooth ? Here's how: Turn on the wobie box. Switch...
Error naming the wobie box during setup – How to proceed
If an error occurs when setting up the wobie box when you try to give it a name, there may...
Which Wi-Fi version does the wobie box support?
The wobie box requires a 2.4 GHz Wi-Fi network to connect successfully. It is compatible with the following Wi-Fi standards:...
The wobie box is not displayed in the Wi-Fi list – What should I do when setting it up with the wobie fav app?
If the wobie box does not appear in the Wi-Fi list during setup with the wobie fav app , please...
My wobie box is not displayed in the device list of my Spotify app – what can I do?
If the wobie box does not appear in the device list of your Spotify app, please try the following steps:...
My smartphone can no longer find the wobie box – what can I do?
If your smartphone can no longer find the wobie box, follow these steps to solve the problem: Restart the smartphone...
My wobie box keeps losing its Wi-Fi connection – what can I do?
It seems that the wobie box and your Wi-Fi aren't working optimally together yet. Please check your router's network settings...
How do I connect my wobie box to the Wi-Fi?
In this video we show you how to set up your wobie box.
My wobie box cannot connect to the Wi-Fi – what can I do?
If you're connecting your wobie box to a new home network, you'll need to connect your smartphone or tablet directly...
The connection to my wobie box is interrupted and playback stutters. What can I do?
If your wobie box's connection is interrupted and playback stutters, there can be several reasons for this. In this article,...
My wobie box is messing up the sauce and isn't working properly. What now?
Are you having problems with your wobie box and is it behaving unexpectedly? Don't worry! Often, resetting the wobie box...
