My smartphone can no longer find the wobie box – what can I do?

If your smartphone can no longer find the wobie box, follow these steps to solve the problem:

Restart the smartphone and the wobie box:

• Turn off the wobie box.
• Restart your smartphone and wait about 3 minutes before turning it on again.
• Open the wobie fav app and make sure it is running properly.
• Turn the wobie box back on and check if it is now found.

Reset the wobie box to factory settings:
If the restart doesn't help, you can reset the wobie box to factory settings:

• Turn on the wobie box and turn it so that you can reach the button that allows you to switch between the connection types “WLAN > Bluetooth > microSD card”.
• Make sure Wi-Fi is selected (the LED should be white).
• Hold the button down for at least 10 seconds.
• Turn off the wobie box and restart it.
• Open the wobie fav app and go to “Set up new Wobie Box” to reconnect the box to your Wi-Fi.