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My phone can't find the wobie box. What can I do?

If your phone can't find the wobie box, try these steps:

Restart your phone and wobie box:

  • Turn off the wobie box.
  • Restart your phone, waiting about three minutes before you turn it back on.
  • Open wobie fav and check that it's running properly.
  • Turn on the wobie box and see whether your phone finds it.

Make sure your phone and wobie box are on the same 2.4 GHz network.

Some routers use one name for both 2.4 and 5 GHz networks. Your phone could be on 5 GHz while the wobie box is on 2.4 GHz. Try turning off the 5 GHz band temporarily to bring both onto the same network.

Restore wobie box factory settings:
If the steps above don't help, restore factory settings:

  • Turn on the wobie box and find the button for ‘Wi-Fi > Bluetooth > microSD card’.
  • Select Wi-Fi; the LED should be white.
  • Hold the button for at least ten seconds.
  • Turn off the wobie box and restart it.
  • In wobie fav, select ‘Set up a new wobie box’ and reconnect it to Wi-Fi.
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