Can't name your wobie box during setup?

If you get an error when naming the wobie box during setup, follow these steps.

1. Check Wi-Fi

• 🔥 Make sure you're using a 2.4 GHz network.
  If that doesn't help, try setting up the wobie box through a phone hotspot or separate 2.4 GHz guest network.
  Make sure your phone uses the same network as the wobie box. Both devices need it to connect.
• Try setup without Wi-Fi repeaters or mesh networks.
• More tips: My wobie box won't connect to Wi-Fi.

2. Restart the app & devices

• Make sure you have the latest wobie fav app version.
• Turn off the wobie box.
• Completely close wobie fav rather than leaving it running in the background.
• Turn the wobie box on again and wait for the ‘Mhm’ sound, which confirms it has joined Wi-Fi.
• Open wobie fav. The wobie box should appear; you can name it in settings.

3. Try the other connection option

If the wobie box doesn't appear automatically:

• Tap ‘Connect an existing wobie box’ and wait for it to appear.
  The box must already be on your Wi-Fi network; the ‘Mhm’ sound confirms it.
• No sound? Select ‘Set up a new wobie box’ to connect it.

4. Check your phone

• Restart your phone and allow at least three minutes before switching it back on.
• Check that it has enough free storage.
• If possible, try setup with another device.

If nothing helps, send us a message. We're happy to help.