What should I do if my wobie box no longer works properly after the firmware update?
Are you having problems with your wobie box after the firmware update? Don't worry, we'll help you resolve the issue quickly.
1. Check firmware update
Make sure the update was completed correctly and that you have the latest version of the wobie fav app installed on your smartphone. A faulty update or an outdated app version may prevent the wobie box from functioning properly.
2. Reset to factory settings
If your wobie box still doesn't work properly after the update, you can reset it to factory settings . Here's how:
- Turn on the wobie box and connect it to the wobie fav app .
- Tap the settings icon with the two lines in the top right corner.
- Select the large wobie box icon in the middle.
- Scroll down in the device details and tap “Factory reset” .
- Reconnect the wobie box to your Wi-Fi.
Tip: To ensure the process runs smoothly, restart both the wobie box and the wobie fav app before you begin the reset.