The connection to my wobie box is interrupted and playback stutters. What can I do?
If your wobie box's connection is interrupted and playback stutters, there can be several reasons for this. In this article, we'll explain what you can do to keep the connection stable and improve playback.
1. Check signal quality
A weak signal between your Wi-Fi router, the extender, and the wobie box can cause connection issues. Check that the extender is positioned correctly and that the signal is strong enough. Make sure the extender is placed in an area where it receives a strong signal from the Wi-Fi router.
2. Ensure frequency band compatibility
🔥 Make sure your extender uses the 2.4 GHz band, as this is more suitable for most devices. If you want to be on the safe side, create a separate guest network using only 2.4 GHz. Remember to connect your smartphone to this network as well for Spotify Connect to work properly.
3. Check SSID and password
Check your Wi-Fi configuration, especially the SSID (network name) and password. Make sure both are entered correctly and that the wobie box is using the correct network information to establish a stable connection.
4. Perform firmware updates
An outdated firmware update can cause connection issues. Make sure both the wobie box and the repeater are running the latest firmware version.
5. Check encryption and security settings
Check the security settings for both the wobie box and the repeater. Both devices should use the same encryption method to communicate with each other.
6. Avoid interference from other devices
Interference from other electronic devices or physical obstacles like walls can weaken the Wi-Fi signal. Make sure no other devices, such as microwaves or Bluetooth devices, are interfering with the signal and try placing the wobie box closer to the repeater or router.
7. Eliminate IP conflicts
Make sure each device on your network has a unique IP address. An IP conflict can cause connection issues. Check if your router or extender has automatic IP address assignment enabled.
Conclusion:
Most connection issues with the wobie box can be resolved with simple checks and adjustments. If the issue persists, it may be helpful to contact support for further assistance.
