My wobie box isn't working properly. How do I reset it?
Is your wobie box behaving unexpectedly? Restoring factory settings can help. You can do it through wobie fav or on the box itself. There's also a hardware reset option.
1. Restore settings in wobie fav
Step by step:
-
Update wobie fav:
Install the latest version of the app. -
Turn on the wobie box:
Check that it's on and ready to connect. -
Open wobie fav:
Wait for the wobie box to appear in the app. -
Open settings:
Tap the icon with two lines in the top right. -
Select the wobie box:
Tap its large icon in the middle of the screen. -
Restore factory settings:
Scroll down and select ‘Restore factory settings’. -
Reconnect to Wi-Fi:
Set up your wobie box connection again. You can first turn off the box and restart the app. Restarting your phone may also help. -
Check the firmware version:
See ‘wobie box details’ in the app. -
Reassign rainbow buttons:
Assign content to the buttons again if needed.
2. Restore settings on the wobie box
Step by step:
-
Turn on the wobie box:
The white LED indicates Wi-Fi mode. -
Open the silicone flap:
You'll find it underneath the box, by the ports. -
Hold the button:
Hold the mode button for ten seconds. -
Reconnect to Wi-Fi:
Set up the connection again. Restarting the box, app and phone may also help. -
Check the firmware version:
Look under ‘wobie box details’. -
Reassign rainbow buttons:
Assign content to the buttons again after the reset.
3. Hardware reset
If resetting through the app isn't enough, you can perform a hardware reset, for instance if the battery is acting up or music keeps stuttering:
-
Turn on the wobie box:
Make sure the LED is white (Wi-Fi mode). -
Open the silicone flap:
It's underneath the box, over the reset button. -
Press the reset button:
Use a thin, blunt object, such as a SIM-eject pin, and hold the button for about 30 seconds. -
Set up the box again:
Turn the wobie box back on after the reset and set it up again.
