Terms of service

These general terms and the right of withdrawal apply only to purchases made in countries where our online shop legally operates.

I. General Terms and Conditions

§ 1 Basic Provisions

  1. The following terms and conditions apply to contracts you conclude with us as the provider (wobie GmbH) via the website www.wobie.de. Unless otherwise agreed, the inclusion of any of your own terms and conditions is hereby rejected.

  2. For the purposes of these provisions, a consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor independent professional. An entrepreneur is any natural or legal person or a legally capable partnership who acts in the exercise of their independent professional or commercial activity when concluding a legal transaction.

§ 2 Conclusion of the Contract

  1. The subject of the contract is the sale of goods.

  2. By placing the respective product on our website, we make a binding offer to conclude a contract via the online shopping cart system under the conditions specified in the product description.

  3. The contract is concluded via the online shopping cart system as follows: The goods intended for purchase are placed in the "shopping cart." You can access the shopping cart via the corresponding button in the navigation bar and make changes at any time. After clicking the button "Checkout" or "Proceed to Order" (or similar designation) and entering your personal data as well as payment and shipping information, you will finally be shown a summary of your order.

    • If you choose an instant payment system (e.g., PayPal (Express/Plus/Checkout), Amazon Pay, Sofort), you will either be directed to the order summary page in our online shop or to the website of the instant payment provider. You then enter the necessary information there. Finally, the order summary will be displayed either on the provider's website or after you are redirected back to our online shop.

    • Before submitting your order, you have the opportunity to review, change (including via the browser's "back" function), or cancel your order.

    • By submitting the order via the corresponding button ("order with obligation to pay," "buy / buy now," "pay" / "pay now," or similar designation), you legally accept the offer, thereby concluding the contract.

  4. The processing of the order and the transmission of all information necessary in connection with the conclusion of the contract is carried out in part automatically via e-mail. You must ensure that the e-mail address you provided is correct, that e-mails can be received technically, and are not blocked by spam filters.

§ 3 Special Agreements Regarding Offered Payment Methods

  1. Payment via Klarna
    In cooperation with the payment service provider Klarna Bank AB (publ) (Sveavägen 46, 111 34 Stockholm, Sweden; "Klarna"), we offer the following payment options. Payment is made to Klarna:

  1. Payment via PayPal / PayPal Checkout
    If you choose a payment method offered via PayPal / PayPal Checkout, the payment is processed by PayPal (Europe) S.à.r.l. et Cie, S.C.A. (22-24 Boulevard Royal L-2449, Luxembourg; "PayPal"). The available PayPal payment options are displayed on our website and during the online ordering process. PayPal may use other payment services; you will be separately informed of any special terms that apply. More information about PayPal: https://www.paypal.com/de/webapps/mpp/ua/legalhub-full

§ 4 Right of Retention, Retention of Title

  1. You may exercise a right of retention only if it relates to claims arising from the same contractual relationship.

  2. The goods remain our property until full payment of the purchase price.

§ 5 Warranty

  1. The statutory warranty rights apply.

  2. As a consumer, you are asked to check the goods immediately upon delivery for completeness, obvious defects, and transport damage, and to notify us and the carrier as soon as possible. Failure to do so does not affect your statutory warranty rights.

  3. Any deviation of a product feature from objective requirements is considered agreed only if you were informed by us before submitting your contract declaration and the deviation was explicitly and separately agreed between the parties.

§ 6 Applicable Law, Place of Performance, Jurisdiction

  1. German law applies. For consumers, this choice of law applies only insofar as it does not deprive the consumer of the protection granted by the mandatory provisions of the law of the consumer's habitual residence (principle of favorability).

  2. Place of performance for all services under business relations with us and the place of jurisdiction is our registered office, unless you are a consumer, or if you are a merchant, a legal entity under public law, or a special fund under public law. The same applies if you have no general place of jurisdiction in Germany or the EU, or if your residence or habitual abode is unknown at the time of legal action. The right to sue at another legally prescribed place remains unaffected.

  3. The provisions of the UN Convention on Contracts for the International Sale of Goods (CISG) do not apply.

II. Customer Information

1. Identity of the Seller

wobie GmbH
An der Alster 6
20099 Hamburg, Germany
Phone: +49 40 237 24 33 312
E-mail: kontakt@wobie.de

Alternative Dispute Resolution:

The European Commission provides a platform for online dispute resolution (ODR platform), accessible at: https://ec.europa.eu/odr.
We are neither willing nor obliged to participate in dispute resolution proceedings before consumer arbitration boards.

2. Information on the Conclusion of the Contract

The technical steps for concluding the contract, the conclusion itself, and correction options are described under "Conclusion of the Contract" in our General Terms and Conditions (Part I).

3. Contract Language, Storage of Contract Text

  1. The contract language is German.

  2. The complete contract text is not stored by us. Before submitting the order via the online shopping cart system, the contract data can be printed or saved electronically via the browser's print function. After receiving the order, the order data, legally required information for distance contracts, and the General Terms and Conditions are sent to you again by e-mail.

4. Codes of Conduct

We comply with the buyer seal quality criteria of the Händlerbund Management AG, viewable at:
https://www.haendlerbund.de/de/downloads/kaeufersiegel/kaeufersiegel-zertifizierungskriterien.pdf

5. Essential Characteristics of the Goods or Services

The essential characteristics of the goods and/or services are indicated in each offer.

6. Prices and Payment Terms

  1. The prices listed in the respective offers, as well as shipping costs, are total prices including all taxes.

  2. No shipping costs apply.

  3. Any costs for money transfers (bank fees or exchange rate charges) are borne by you if the delivery is to an EU member state but payment is made from outside the European Union.

  4. The payment methods available to you are displayed under a corresponding button on our website or in each offer.

7. Delivery Conditions

  1. The delivery conditions, delivery date, and any delivery restrictions can be found under a corresponding button on our website or in each offer.

  2. For consumers, the risk of accidental loss or deterioration during shipment passes only upon delivery of the goods to you, regardless of whether the shipment is insured or uninsured. This does not apply if you have commissioned a carrier or person not designated by the seller.

8. Statutory Warranty

Liability for defects is governed by the "Warranty" section of our General Terms and Conditions (Part I).

These terms and customer information were drafted by IT law specialists at the Händlerbund and are continuously checked for legal compliance. Händlerbund Management AG guarantees the legal security of the texts and is liable in case of legal warnings. More information:
https://www.haendlerbund.de/de/leistungen/rechtssicherheit/agb-service

Last update: 22.10.2024