My wobie box is not displayed in the device list of my Spotify app – what can I do?



If the wobie box does not appear in the device list of your Spotify app, please try the following steps:

  1. Update your apps:
    Make sure you have the latest version of the wobie fav app and the Spotify app installed on your smartphone.

  2. Clear the Spotify app cache:
    Sometimes clearing the Spotify app's cache helps. You can find instructions on how to do this in the Spotify Help Center here .

  3. Check username:
    Make sure your Spotify username doesn't contain any special characters. These can cause problems connecting to the wobie box. Special characters aren't compatible with most Wi-Fi speakers. Here's how to find your username: How do I find my username?

  4. Log out of Spotify and log back in.

  5. Check Spotify Help:
    If the problem persists, check out Spotify Help for more troubleshooting tips.
  6. Disable Bluetooth:
    Turn off Bluetooth on your smartphone to avoid possible Bluetooth connection problems.

  7. Check Wi-Fi connection:
    Make sure that both the wobie box and your smartphone are connected to the same Wi-Fi network.