Our wobie boxes keep interrupting each other's music. Why?
If you use more than one wobie box at home, each one must be linked to a separate Spotify account....
Do rainbow button assignments stay the same when I switch between Wi-Fi, Bluetooth and offline playback?
Yes. Rainbow button assignments stay in place when you switch between Wi-Fi, Bluetooth and offline playback, even if you use...
How do I switch between Spotify streaming and offline playback?
Press the button on the underside of the wobie box to switch between Wi-Fi, Bluetooth® and offline playback from a...
Can some rainbow buttons play Spotify playlists and others play my own music?
No. You can't assign Spotify playlists to some rainbow buttons and your own microSD files to others at the same...
Can I fast-forward or rewind within a track?
You can't fast-forward or rewind within a track. You can use the arrow buttons on the wobie box to skip...
What order do podcasts play in, and can I skip between episodes?
Podcasts play in the order you've set in your Spotify account. Learn more > Use the arrow buttons on the wobie...
Can my child listen to new podcast episodes without assigning the podcast to a rainbow button again?
Yes. New Spotify podcast episodes become available on the wobie box automatically. You don't have to reassign the podcast to...
Will a podcast start over when I change rainbow buttons or turn the wobie box off and on?
The wobie box follows Spotify's playback behaviour. Some podcasts resume where you left off, while others start at the beginning....
Can I adjust system sound volume and LED brightness in the wobie fav app?
At the moment, you can't adjust the volume of system sounds or the brightness of the LEDs in the wobie...
Spotify plays more songs after a playlist ends even though Autoplay is off. What can I do?
If Spotify keeps playing songs after your playlist ends even with Autoplay off, try these steps: Double-check that Autoplay is...
Spotify album or playlist not playing properly on the wobie box – what can I do?
If Spotify albums, playlists or songs don't play properly on the wobie box, check these playback settings in Spotify: Shuffle:...
How do I assign Spotify albums to rainbow buttons in the wobie fav app?
To assign a Spotify album to a rainbow button: Open wobie fav and tap ‘Open Spotify’ on one of the...
Can I set a maximum wobie box volume in the wobie fav app?
You can't currently set a maximum wobie box volume in the app. You can lower the volume in Spotify for...
Why do audiobook voices sound distorted or stutter on my wobie box?
Do audiobook voices sound distorted or cut out? A pitch effect may be the cause if you're hearing altered voices....
Wi-Fi interference: what if music on the wobie box keeps cutting out?
Wireless devices using the same frequencies can interfere with each other. Wi-Fi may slow down, lose range or drop out....
Spotify plays on the wobie box when you want to listen on your phone?
Does music play on your wobie box instead of your phone?Your Spotify accounts may have been mixed up. Important: Assign...
