General questions
In this FAQ, discover what you can do if the wobie box doesn't play music and audiobooks properly or differently than expected. Tips and troubleshooting.
Will the assignment of my rainbow buttons remain the same when I switch between Wi-Fi, Bluetooth, and offline music playback?
Yes, the assignment of your rainbow buttons remains the same whether you switch between Wi-Fi, Bluetooth or offline music playback.
How can I switch between Spotify streaming and offline music playback?
To switch between Wi-Fi, Bluetooth®, and offline music playback via a microSD card, press the button on the bottom of...
Is it possible to assign some of the rainbow buttons to Spotify playlists and another part to your own music?
Unfortunately, this isn't possible. You can't use separate rainbow buttons for Spotify playlists and your own music from the SD...
Can I fast forward and rewind within a track
Unfortunately, it's not possible to fast-forward or rewind within a track. However, you can easily jump from track to track...
In what order are podcasts played and can I navigate through the episodes?
Podcasts are played in the order you specified in your Spotify account. Learn more > You can easily navigate through...
Can my child listen to the latest podcasts without me reassigning the podcast to a rainbow button?
Yes, it's possible! Spotify ensures that the latest podcasts are automatically available on the wobie box, without you having to...
Do podcasts start over when I switch between rainbow buttons or turn the wobie box on and off?
The wobie box plays podcasts exactly as Spotify does. Unfortunately, this varies from podcast to podcast: Some remember the last...
Can I adjust the volume of the system sounds and the brightness of the LEDs in the wobie fav app?
It is currently not possible to adjust the volume of system sounds and the brightness of LEDs in the wobie...
Even though autoplay is disabled, Spotify plays other songs at the end of the playlist – what can I do?
If Spotify continues to play songs at the end of your playlist even though Autoplay is disabled, you can try...
The album, playlist or songs from Spotify are not playing correctly on the wobie box – what can I do?
If the wobie box isn't playing an album, playlist, or songs from Spotify properly, it could be due to the...
How do I assign Spotify albums to the rainbow buttons in the wobie fav app?
To assign Spotify albums to your rainbow buttons, follow these simple steps: Open the wobie fav app and tap the...
Can I change the maximum volume of the wobie box in the wobie fav app?
Currently you cannot adjust the maximum volume of the wobie box in the app. However, you can lower the volume...
Why do the voices in the audio book sound distorted or stutter on my wobie box?
Distorted or halting voices in the audiobook? If you're listening to audiobooks on your wobie box and the voices sound...
Radio interference – What to do if the music on the wobie box is not playing properly?
When wireless devices use the same Wi-Fi range, interference can occur. This interference, known as Wi-Fi radio interference, occurs when...
Music is playing on the wobie box even though you want to listen to it on your phone?
Your music is playing on the wobie box, even though you want to listen to it on your phone?Then your...
