General questions

Learn more about orders, cancellations, returns, and payments at wobie. You can find all the important information in our FAQ category.

Which countries does wobie deliver to?

We currently deliver the wobie box via our webshop exclusively to Germany and Austria. In Switzerland you can order the...

Does wobie cover the shipping costs in the event of a complaint?

If a problem with your wobie box cannot be resolved, we will send you a prepaid shipping label via email....

I ordered a wobie box and don't want it – what can I do?

If you would like to cancel your order, please see our cancellation policy to learn more about the terms and...

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